I have raised this issue under another topic but it remains unresolved. I am a Lifetime Gold Member. When I try to raise a new support ticket I get the message 'Only Gold members receive personal support'.
Hi Louise, i'll forward this threat to our ticket support system where we will help you out further. My apollogies for not picking up your earlier post.
Still the same problem - ca't raise a support ticket. Why did I pay for lifetime Gold membership if these issues don't get resolved? Frustrating!