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Bmw Nav V not giving voice prompts for downloaded routes

My Nav V doesn't give voice prompts at all for routes I've downloaded. It does give voice prompts if I just plug in an address and allow it to calculate the route ( so its not stuck on mute or something). Is this just the way it is for Nav V or am I doing something wrong? Thanks in advance for any help/tips.
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I've done some more googling and it seems that in Basecamp (route planning app meant for the Nav, but which I don't use) has a setting to mark a waypoint to either alert on arrival (i.e. get a voice prompt), or not alert on arrival (no voice prompt).  So I'm thinking the when I download the route from my route to the Nav V, it is seeing all of my waypoints as do not alert.  I can't seem to find anything in my route to change the waypoint setting...back to google I go.

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