In advance:

By now you should have already created your own MyRoute-app account, which enables you to login and use all the features related to MyRoute-app (Gold or Basic). 

Firstly you will have to click on 'Log in' (image below). Afterwards a screen will appear, asking for your MyRoute-app e-mail and password. 

1. Click 'Login' on the top right of your screen.


2.Submit your e-mail adres and password, then click on 'Log in'


3. Did you receive the error message below (Incorrect user data)? Then most likely something went wrong with entering your log in details. 


4. Forgot your password? Click on 'Forgot your password?'.



5. Enter your e-mail adres, check the 'I'm not a robot' requirement, click on OK, afterwards you'll receive your password through your e-mail adres.